Return & Refund Policy

Last Updated: 22 September 2026

At Savage Sphere, we want you to have a smooth shopping experience. Eligible products may be returned or exchanged according to the terms and conditions outlined in this policy.

1. Business Information

This Return & Refund Policy applies to purchases made through Savage Sphere.

Business Name: SAVAGE SPHERE ONLINE RETAIL
GSTIN: 27BAWPC5224M2Z8
Email: savagesphere07@gmail.com
Phone: +91-8169658672

2. Return & Exchange Window

Products may be returned or exchanged within 7 days from the date of delivery.

To be eligible for a return or exchange, the product must be in new and unused condition and should be returned with its original packaging, accessories, manuals, and other items supplied with the order, where applicable.

3. Eligible Returns

We accept eligible returns for:

• Products damaged during delivery.
• Defective or non-functional products.
• Incorrect products received.
• Eligible non-defective returns.
• Products ordered incorrectly or no longer required, subject to the conditions of this policy.

4. Exchanges

Eligible products may be exchanged within 7 days from the date of delivery, subject to product availability and inspection.

If the requested replacement product is unavailable, Savage Sphere may offer an alternative product or process a refund where applicable.

5. Return Shipping

For products that are damaged, defective, or incorrectly delivered, Savage Sphere will bear the applicable return shipping cost.

For eligible non-defective returns, the customer may be responsible for the applicable return shipping cost.

6. Refund Process

Once the returned product is received, it will be inspected to determine whether it meets the return conditions.

If the return is approved, the refund will be initiated to the original payment method, where applicable.

The time taken for the refund to appear in your bank account or payment account may vary depending on your bank, card issuer, payment gateway, or other payment provider.

7. How to Request a Return or Exchange

Contact Savage Sphere within 7 days of delivery to request a return or exchange.

Please provide:

• Order number.
• Reason for the return or exchange.
• Photos or videos of the product, where applicable.
• Details of the issue, where applicable.

Our support team will review your request and provide further instructions regarding the return process.

8. Non-Returnable Conditions

A return or exchange may not be accepted if:

• The product has been used or damaged after delivery.
• The product has been modified, altered, or tampered with.
• Original packaging or required accessories are missing.
• The product shows signs of misuse or improper handling.
• The return request is made after the 7-day return period.
• The returned product does not match the product originally supplied.

9. Product Inspection

Savage Sphere reserves the right to inspect returned products before approving a return, exchange, or refund.

If the returned product does not meet the applicable return conditions, the return, exchange, or refund request may be declined.

10. Contact Us

For return, exchange, or refund assistance, please contact us using the details below:

Business Name: SAVAGE SPHERE ONLINE RETAIL
GSTIN: 27BAWPC5224M2Z8
Email: savagesphere07@gmail.com
Phone: +91-8169658672